tez777 Privacy Policy

1. Introduction

tez777 ("tez777", "we", "us", "our") operates the online gaming platform accessible at tez777.app (the "Platform"). This Privacy Policy ("Policy") explains how tez777 collects, uses, stores, transfers, and protects the personal information of users ("you", "your") who access or use the Platform, including registered account holders and visitors who have not yet created an account.

By registering an account with tez777, making a deposit, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the tez777 Platform. This Policy should be read alongside the tez777 Terms & Conditions, which govern your overall use of the Platform.

2. Data We Collect

tez777 collects personal information in the following categories:

• Identity Data: Full legal name, date of birth, gender, nationality, and copies of identity documents submitted during account verification (such as a CNIC, passport, or driving licence).
• Contact Data: Email address, mobile phone number, and residential address (including city – for example, Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad).
• Account Data: Username, encrypted password, account registration date, and login history.
• Financial Data: Deposit and withdrawal records, PKR transaction amounts, payment method identifiers (such as your JazzCash or Easypaisa account reference number), and bank account details where provided. tez777 does not store full card numbers or complete banking credentials.
• Gaming Activity Data: Bet history, game play records, wagering amounts, winnings, losses, session durations, and any responsible gaming limits you have set on your tez777 account.
• Technical Data: IP address, device type, browser type and version, operating system, referring URLs, and pages visited on the Platform.
• Communications Data: Records of your correspondence with tez777 support, including emails and any attachments you voluntarily provide.
• Marketing Preferences: Your stated preferences regarding promotional communications from tez777.

tez777 does not collect special categories of personal data (such as health, religious beliefs, or political opinions) except where specifically required for responsible gaming purposes, such as processing a medical self-exclusion request.

3. How We Use Your Data

tez777 uses the personal data it collects for the following purposes:

• Account administration: Creating and managing your tez777 account, verifying your identity and age eligibility, and processing login authentication.
• Service delivery: Enabling you to place bets, play casino games and slots, and access all features of the tez777 Platform.
• Payment processing: Processing deposits and withdrawals in PKR via your chosen payment method, and maintaining financial records as required by applicable law.
• Regulatory compliance: Meeting obligations related to anti-money laundering (AML), know-your-customer (KYC), and responsible gaming requirements applicable to the tez777 Platform.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, and other prohibited conduct.
• Responsible gaming: Monitoring gaming activity to identify patterns that may indicate problem gambling, enforcing deposit limits and self-exclusion requests, and providing responsible gaming resources.
• Customer support: Responding to your queries, complaints, and requests in connection with your tez777 account.
• Marketing and promotions: Sending you information about tez777 promotions, bonuses, and new games where you have opted in to receive such communications. You may opt out at any time via your account settings.
• Platform improvement: Analysing aggregated usage data to improve the tez777 Platform, identify technical issues, and develop new features.

4. Legal Basis for Processing

tez777 processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the tez777 Platform services under the Terms & Conditions you have accepted.
• Legal obligation: Processing required to comply with applicable laws, including AML, KYC and responsible gaming regulations.
• Legitimate interests: Processing for fraud prevention, Platform security, and service improvement where these interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have explicitly opted in. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. Sharing Your Data

tez777 does not sell your personal data to third parties. tez777 may share your data with the following categories of third parties in limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Game providers: Licensed game software providers whose products are hosted on the tez777 Platform, where technically necessary for game operation. These providers operate under data processing agreements with tez777.
• Identity verification providers: Third-party KYC services used to verify your identity and age during account registration or at the request of tez777.
• Regulatory and law enforcement authorities: Where tez777 is legally required to disclose your data in response to a valid legal order, court order, or regulatory request.
• Professional advisers: Lawyers, auditors, and insurers where necessary for the conduct of tez777's business, subject to confidentiality obligations.

All third parties with whom tez777 shares personal data are required to process that data only for the purposes specified and in accordance with applicable data protection obligations.

6. International Data Transfers

Some of the third parties described in Section 5 may be located or operate data infrastructure outside Pakistan. Where personal data is transferred internationally, tez777 takes reasonable steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection principles, including the use of contractual data protection clauses where required.

7. Cookies & Tracking Technologies

tez777 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that allow tez777 to recognise your browser, maintain your login session, and analyse how the Platform is used. The following categories of cookies are used on tez777:

• Essential cookies: Necessary for the Platform to function. These cannot be disabled without preventing your use of core features.
• Analytics cookies: Used to understand how users navigate the tez777 Platform in aggregate, allowing us to identify and resolve usability issues.
• Preference cookies: Used to remember your Platform settings and preferences across sessions.
• Marketing cookies: Used to present relevant tez777 promotions to you, where you have consented to receive marketing. These may involve data sharing with advertising technology providers.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your ability to use some features of the tez777 Platform.

8. Data Retention

tez777 retains your personal data for as long as your account is active and for such further period as is required by applicable legal, regulatory, or contractual obligations. Financial transaction records are typically retained for a minimum of five years following the relevant transaction in accordance with AML requirements. If you request closure of your tez777 account, your personal data will be retained for the applicable legal retention period before being securely deleted or anonymised. Gaming activity records required for responsible gaming monitoring may be retained beyond account closure where there is a legitimate regulatory reason to do so.

9. Security Measures

tez777 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and tez777 servers, encrypted storage of sensitive account credentials, access controls limiting internal staff access to personal data on a need-to-know basis, and regular security assessments of Platform infrastructure. Notwithstanding these measures, no online system can be guaranteed to be completely secure. You are also responsible for maintaining the security of your own tez777 account credentials.

10. Your Rights

Subject to applicable law, you hold the following rights in relation to personal data that tez777 holds about you:

• Right of access: You may request a copy of the personal data tez777 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to tez777's legal retention obligations.
• Right to restrict processing: You may request that tez777 limit how it uses your data in certain circumstances.
• Right to data portability: You may request a structured, machine-readable copy of personal data you provided to tez777.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, please contact tez777 support using the email address in the footer of this website. tez777 will respond within a reasonable timeframe and may need to verify your identity before processing any request.

11. Children's Privacy

The tez777 Platform is strictly for users aged 18 and over. tez777 does not knowingly collect personal data from persons under the age of 18. If tez777 becomes aware that personal data has been collected from a minor, the relevant account will be immediately closed, the data will be deleted, and the matter will be escalated in accordance with tez777's responsible gaming procedures. If you believe that a minor may have created a tez777 account, please contact support immediately.

12. Responsible Gaming & Data

tez777 may use your gaming activity data to assess whether your pattern of play indicates potential problem gambling behaviour. Where such patterns are identified, tez777 may contact you with information about responsible gaming resources or, in appropriate cases, take protective action on your account in accordance with the tez777 Responsible Gaming policy. This processing is carried out in the interest of player welfare and is considered a legitimate interest of tez777 under applicable data protection principles.

13. Third-Party Links

The tez777 Platform does not include links to third-party websites. If this Policy is ever updated to include references to third-party resources, please note that tez777 has no control over and accepts no responsibility for the privacy practices of any external website. You access any such resource at your own risk and should review its privacy policy independently.

14. Policy Amendments

tez777 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, tez777 will notify registered users by email or via an in-Platform notification prior to the change taking effect. The "Last updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the tez777 Platform following any amendment constitutes your acceptance of the updated Policy.

15. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how tez777 handles your personal information, please contact our support team using the email address displayed in the footer of this website. Please include "Privacy" in the subject line of your email and provide your tez777 username for faster handling. tez777 endeavours to respond to all privacy-related queries within 30 days of receipt.